Do I need to replace my existing upsell or bundle app?
No. Qinci only recommends when the ingredients genuinely fit what's already in the cart, and it runs as its own storefront block. It sits alongside a general upsell or bundle app without conflicting.
What if my products don't have an ingredient list yet?
Qinci reads the custom.inci_list metafield first, falls back to the product description, then checks a built-in reference table of 270+ popular third-party products, each mapped to its published ingredients, from brands like The Ordinary, CeraVe and COSRX. You can also import a CSV, or correct any product by hand in the app.
Will it slow down my store?
The widget script loads asynchronously and only calls the API once a shopper has something in their cart, so it never blocks your page from rendering.
What happens to my data if I uninstall?
Your store's data (products, recommendations, shopper emails, settings) is permanently deleted within 48 hours of uninstalling, automatically, no request needed. We keep only an anonymous uninstall record (shop domain, plan, dates, usage counts; no names or emails) to learn why merchants leave. The Privacy Policy has the full breakdown.
Do you sell or share customer data?
No, never sold. Only the minimum necessary is shared with the small number of infrastructure providers listed in the Privacy Policy (hosting, email delivery, error monitoring) - never with other merchants or advertisers.
Which languages and currencies does it support?
The widget, planner and admin are fully available in English, German and Hungarian, matched to the shopper's browser automatically. Prices show in the shopper's own currency under Shopify Markets.